This policy sets out the different ways Westside International collect Personal Information and how we use it.

 

  1. Information We Collect

Information voluntarily provided to us: for example, when you sign up to our services, subscribe to our communications, provide information to us and / or access certain resources on our website.

Information we collect automatically: when you use our services or browse our website we may collect information such as:

IP addresses: We use IP addresses to collect statistical information about the areas of the site that users are visiting, and general “traffic” data and to identify a particular user in relation to items being viewed. This information allows us to determine what is most beneficial for users, and facilitates us in continually improving the overall site for our users.

Cookies: 

"Cookies" are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device.

At Westside International, we use cookies for essential reasons, such as understanding what type of device you are using. We also use performance based cookies that track users of our site so we can understand how they use our site.  We use Google Analytics to track users, Google Analytics uses its own cookies (Third Party Cookies) however they don’t collect information that can identify our visitors. We only use the data in Google Analytics to improve how our website operates.

Find out more about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies

To find out more about cookies, please visit  allaboutcookies.org

Web beacons: We use web beacons (or clear gifs) on our website and in our emails. When we send emails, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our services. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.  We tie the information gathered by clear gifs in emails to our subscribers’ Personal Information. If you would like to opt out of these emails, please see the section on “Opting Out and Unsubscribing” below.

 

  1. Use of Personal Information

We will only use the Personal Information you provide to us for the purpose for which it was provided. We reserve the right to access and to disclose Personal Information to comply with applicable laws and lawful government requests, to operate our systems properly or to protect either ourselves or our users.

We may use your Personal Information to:

  • Provide our website or our services to you
  • Improve our website, your browsing experience and / or the services we provide to you
  • Send you information or marketing communications which we think may be of interest to you
  • Deliver tailored advertising
  • Respond to any communications you may send us

 

  1. Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the services we provide, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. We will delete this information from the servers at an earlier date if you so request.

 

  1. Security: Our website has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to ensure the safety of your Personal Information.
  2. Opting Out and Unsubscribing: Reviewing, Correcting and Removing Your Personal Information

Upon request we will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

The right to access – You have the right to request copies of your Personal Information. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your Personal Information, under certain conditions.

The right to object to or restrict processing – You have the right to object to or request that we restrict the processing of your Personal Information, under certain conditions.

The right to data portability – You have the right to request that we transfer the Personal Information that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please use our Contact Us form.

 

  1. Third party sites

Our website contains links to third party sites. This privacy policy applies only to our website.

 

 

UPDATED: December 2020